Alumnae Communications, Events and Programs Coordinator


Alumnae Communications, Events and Programs Coordinator

Position Summary:

The Alumnae Communications, Events, and Programs Coordinator coordinates Mount Mary University’s efforts to engage with our more than 15,000 alumnae and donors, in order to foster meaningful interaction with the university while building pride and support among our alums. The position develops relationships with alumnae and donors, executes marketing strategies for alumnae programs, organizes events, and analyzes data to develop ways of increasing alumnae and donor engagement throughout the year. The specialist reports directly to the Director of Alumnae Relations and supports the Alumnae and Donor Relations team.

Primary Responsibilities:

  • Accountable for helping to drive the strategy and creative development of communication and events including programming/flow, messaging objectives, audience targeting and event program design, event communications and invitation plan, management of resources, and program benchmarking with each respective project lead
  • Copy-edits all created and submitted content for grammar, punctuation, style, tone, and overall content ensuring editorial alignment with university guidelines and a quality user experience
  • Oversees, schedules, coordinates, provides, and edits content for multiple channels with consistent messaging and branding, including segmented messaging to engage alumnae and friends of the University, including:
  • Website pages specific to the alumnae and donor audience
  • Alumnae and Starving Artists’ Show social media channels (Facebook, LinkedIn, Instagram)
  • Monthly electronic newsletter for alumnae audience
  • Submit relevant materials for the biannual Mount Mary magazine
  • Promotions for upcoming programs and events including online registration and donation pages
  • Email communications and campaigns for engagement and advancement work
  • Internal channels including the digital monitor outside of the Alumnae Office, Campus Announcements, etc.
  • Monthly birthday campaign
  • Manage assessment process, tracking, and reporting of engagement to measure participation and effectiveness; resulting in the development of content and strategies in partnership with the university’s social media plan to increase online interactions
  • Assists with planning of events associated with alumnae and donor audiences including the Starving Artists’ Show, Alumnae Awards Celebration, Alumnae Reunion Weekend, Commencement Activities, Lunch & Learns, Giving Day, and other special events
  • Serves as the primary liaison for general alumnae inquiries whether in-person, by telephone, or digital communications including general alumnae email providing the highest level of customer service
  • Coordinates all aspects of the online Blue Angels Business Directory and the Alumnae Awards process from promotion to updates
  • Supports the mission, goals, and objectives of the Alumnae and Donor Relations team
  • Other duties as assigned

Skills and Experience:

  • Excellent written and verbal communication skills
    • Writing for Search Engine Optimization and web editing tools is a plus
  • Proficiency in email design platforms, content management systems, and related technologies
  • Proficiency with MS Office and Adobe Products
    • Experience with MobileCause or similar online fundraising and event software is a plus
  • Must be a collaborator and able to manage multiple projects to achieve operational goals
  • Creative problem solver with strong customer-centered mindset
  • Ability to work independently, with minimal supervision
  • Willingness to learn skills and continue to educate oneself on new social media and communication trends
  • Flexible and willing to work some evening and weekend events

Qualifications:

  • Degree in a related area such as computer science, communications, journalism, digital media, or other related fields.
  • 2 to 3 years of related professional experience

Work Environment

This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and filing cabinets. Occasionally, events will require working outside of the office environment.

Physical Demands:

  • The ability to lift up to 20 lbs.
  • Stand, sit and walk
  • Stooping,, kneeling and crouching
  • Keyboarding
  • Some repetitive motion may be required

Working Conditions:

  • 40 hours a week
  • Varying workflow; sometimes stressful with high workload times of the year
  • Complete work required within a limited time
  • Complete work in an open-concept office environment
  • Occasionally complete work in outside of the office including outdoor spaces

Mount Mary University encourages applications from all qualified candidates and is vitally committed to all aspects of diversity, equity, and inclusion. We welcome and encourage applications from qualified candidates and all will receive consideration for employment regardless of race, color, religion, sex, national origin, age, ethnicity, pregnancy, disability, genetic information, or any other groups protected by law. Mount Mary seeks to hire and retain personnel who will make a positive contribution to its mission, vision, and values.

For more information about diversity, equity, and inclusion at Mount Mary please visit https://www.mtmary.edu/about/diversity

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